Wednesday, April 12, 2017

Sic Semper Tyrannis

As a casual observer to the manure storm Oscar Munoz (United Airlines CEO) created with his tone-deaf and continually-evolving non-apology, now-apology, for dragging a booked, paid and seated customer off of an aircraft I will make only one observation.  Maybe two.

I am exceedingly disturbed by the use of law enforcement personnel to enforce United Airlines policy.  The passenger did not pose a threat to the passengers or aircraft and broke no laws.  The officers should have simply informed United that there was no law enforcement issue at hand, that this was an airline policy matter and politely vacated the aircraft.  Instead, they acted as bouncers and enforcers for what should have remained a seemingly benign matter.

I have some advice for Munoz - if you want to seat a deadhead crew in lieu of paying customers you simply have to free-up the necessary seats by upping the ante for the privilege.  Raise the bid price so to speak.  Suck it up.  UAL can pay the freight.  Capitalism works most of the time you know. 

And for anyone holding out the false hope that a boycott of United Airlines is going to change their behavior - fuggetaboutit.  With only a handful of airlines dominating the major routes that is simply impossible.  Wishful thinking.  A good YouTube video, Facebook posting or twitter storm yields better and fast results - particularly if you lose market cap in the process.

Flying sucks nowadays as it is.  This goon squad thuggery simply rubs salt in the wounds.  A good beat-down on social media hurts.  Particularly since the SCOTUS has ruled that corporations are the same as living, breathing people...


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